What happens if I disconnect my App?
Your lights will continue doing what they are doing until you reconnect and tell them otherwise!
Note: If you have set a Timer, they will turn on and turn off automatically at the times you have set, without reconnecting to App.
How many light strings can I connect together?
Lumenplay Classic C9 lights are extendable! You are able to connect end-to-end up to 500 lights, all controlled from one Lumenplay Controller and smart device.
Does my smart device work with Lumenplay Lights?
Lumenplay uses Bluetooth 4.0 Technology, which is compatible with any Bluetooth Smart Ready iOS or Android Device.
Can I control different strings at the same time?
Of course! This is one of our favorite features of Lumenplay. You are able to simultaneously (or individually) control up to 8 Lumenplay Controllers at any one time. Simply plug in all of the Lumenplay Controllers, Open your App, and when visible, connect to all of them!
Does the music visualizer just play pre-programmed music?
The Lumenplay music visualizer is built to only play the music in your phone or tablet! Each song is analyzed during playback and a light show is created just for you.
Can I plug regular light strings into this?
No! Each piece of your Lumenplay Lights serves a very important purpose, that regular light strings just do not contain. Only Lumenplay Lights and Lumenplay Controllers work with the system.
I'm a developer and would like to build my own App?
Greetings! We love you. At this time, we do not have a publicly available API. Please contact us at firstname.lastname@example.org
The Infamous Christmas Light Question: What happens when a bulb goes out?!
Lumenplay Lights are not your ordinary set of Christmas Lights. They are incredibly difficult to break. But each 'break' is different, and effects the system differently:
Just Stops Working: The other bulbs should continue to work.
?Crushed the Bulb: If you only broke the LED, then the others should work. If you somehow managed to break the IC, then they will not work.
Lumenplay Warranty: 3 year warranty under normal seasonal use.
How do I setup my lights?
Exactly as you would set up regular Christmas Lights, plus 2 Easy Steps:
1. Plug-in & String your Lights
2. Open your Lumenplay App
3. Press Connect & Enjoy!
Will Lumenplay work my tablet or just smartphone?
Lumenplay Lights work with any Bluetooth Smart compatible iOS or Android device. This includes both smartphones and tablets. ?Please visit Bluetooth's Full List here
How many colors can I pick from?
Lumenplay Lights use RGB LEDs, allowing each individual bulb to be one of millions of colors. Using the Lumenplay App on your smart device, you choose the exact color/s you want for each light!
Do I need to be close to the lights to change them?
Lumenplay Lights use Bluetooth 4.0 Technology, allowing you to control your lights from a maximum of 60 feet away, depending on any various conditions and obstacles.
Can I set a timer on my lights?
For sure! On the Lumenplay App, you are able to set both an On and Off Time for your lights.
Do I need a Lumenplay Controller for every string?
You do not need a Lumenplay Controller for every string. Each controller can control a minimum of one string, or a maximum of 500 lights! To reach 500 lights, simply connect strings end-to-end together with our weatherproof connectors located on each string.
Can I program them to do a light show?
Lumenplay Lights give you the power to create your own light show, creating a color palette, choosing an effect, and applying speed, direction and brightness.
Can I buy a Lumenplay Controller separately?
Lumenplay Controllers are only sold inside of a Lumenplay Starter Set at this time. You need lights anyway!
Can my neighbors change my lights?
Only if you want them to! The Lumenplay App allows you to set a passcode to lock and secure your lights.
What happens if new features are added to the Lumenplay App?
Simply update your Lumenplay App on your smart device, and you will be able to enjoy the new features!
Are the lights safe for outdoor use?
Lumenplay Lights are designed and built for both indoor and outdoor use, certified by CSA-US. Go ahead, decorate your home, shop, and shrubbery!
Where can I buy Lumenplay lights?
Available at select national and local retailers.